How to Make Your Emails ADA Compliant: Complete Guide to Email Accessibility

July 9, 2025

Making your emails accessible isn't just good practice—it's a legal requirement. With WCAG 2.1 AA standards and rising lawsuits, ensuring accessibility is essential. This guide covers what to do and how to test.

Why Email Accessibility Matters

  • Legal requirement (ADA); lawsuits are rising
  • Broader audience (15%+ of people have disabilities)
  • Better deliverability and engagement

What is WCAG 2.1 AA for Email?

  • Sufficient color contrast
  • Alternative text for images
  • Keyboard navigability
  • Screen reader compatibility
  • Readable font sizes and spacing

Key Accessibility Requirements

1. Color Contrast and Typography

  • 4.5:1 contrast ratio minimum
  • 16px+ body text; 1.5 line spacing
  • Don’t rely on color alone to convey meaning

2. Image Accessibility

  • Descriptive alt text for images; alt="" for decorative
  • Long descriptions for complex visuals
  • Avoid text embedded in images

3. Links and Buttons

  • Descriptive link text (avoid “Click here”)
  • Warn before opening new windows
  • Minimum 44px touch targets
  • Multiple link indicators (color + underline)

4. Structure and Semantics

  • Proper heading hierarchy (H1 → H2 → H3)
  • Logical content flow
  • Simple, accessible tables

5. Mobile Accessibility

  • 44px touch targets; responsive design
  • Allow zoom; avoid horizontal scrolling
  • Mobile-friendly navigation

How to Test Email Accessibility (Fast)

  1. Send your email to your personal MailMoxie agent
  2. Get AI-powered accessibility analysis (contrast, alt text, links, semantics)
  3. Fix issues and retest until you hit a high score (90%+)

MailMoxie Accessibility Features

  • WCAG 2.1 AA checks (contrast, font, alt text, headings)
  • Link accessibility and CTA checks
  • Mobile and screen reader validations
  • Actionable recommendations with priority

Common Mistakes (and Fixes)

  • Low contrast → adjust colors to pass 4.5:1
  • Missing alt text → add meaningful descriptions
  • Generic links → use descriptive text
  • Small targets → ensure 44px+ tap areas

Start Making Your Emails Accessible Today

Use MailMoxie to test and fix accessibility issues.

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